Spa Policies, facilities & Medical Information

If you have any medical conditions, are pregnant or breast feeding or have allergies, injuries, skin complaints or infections, please discuss with your Spa Consultant (and doctor where necessary) prior to making your booking as this may direct your treatment options.

Not suitable during pregnancy and/or whilst breast feeding: 

  • Aroma Stone Therapy 
  • Cellulite Aroma Spa Ocean Wrap or Float 
  • Exotic Coconut Wrap and Milk Ritual Float 
  • Deep Tissue Muscle Massage 
  • Body Sculpting Cellulite and Colon Therapy 
  • Muscles Aroma Spa Ocean Wrap or Float 
  • Lime and Ginger Salt Glow 
  • Well-Being Massage (suitable whilst breast feeding) 
  • Hawaiian Wave Four Hands Massage (suitable whilst breast feeding)
  • Hollywood/Brazilian waxing (during pregnancy 1 and 3rd trimester)

Not suitable for those with Iodine allergies:

  • Muscles Aroma Spa Ocean Wrap or Float 
  • Cellulite Aroma Spa Ocean Wrap or Float
  • Body Sculpting Cellulite and Colon Therapy 

Spa Etiquette

We ask that you always allow enough time for your experience and arrive 15 minutes prior to your appointment (10 minutes for repeat visitors) so we can record your current spa needs and details, offer you a refreshment and the opportunity to relax in and show you around the spa.

Please note that as a courtesy to all our clients a prompt appointment schedule is adhered to, late appointments may not be honoured. Treatments begun late will still finish at the appointed time, so other guests are not inconvenienced. 

In every therapy room you will find a coat hanger, towels, bath robes and slippers, we also have lockers. Please take care of your valuables, as we cannot take liability for their loss.

Your spa therapist will complete the consultation process with you to ensure that your visit to Klaudd Day-Spa is personally tailored to your requirements. Throughout treatments, the body will be modestly covered at all times. Disposable underwear is available upon request.

At the end of your treatment you will have time to change and prepare yourself to rejoin the world, totally relaxed and at peace with your inner and outer being.

Please note that mobile phones must be muted or switched off in the Salt Cave, Sauna and Massage room, as to not disturb your or other client’s peace.

The minimum age for treatments is 16. We regrettably cannot accommodate babies and children in certain rooms (cosmetics sunbed, spraytan), however we have Salt cave available for children, and we also have parent and baby salt bath, using natural sea salt especially for babies

Spa Facilities

Klaudd day Spa, London is a spa dedicated to achieving wellness through skin, body and lifestyle management. The spa focuses on treatment experiences and have other facilities such as saunas, Jacuzzis(Cleopatra milk bath, salt and herbal bath)

Cancellation Policy

 Clients who wish to change or cancel an appointment must provide 24 hours notice.
Treatment Prices

Treatment prices are subject to change without notice.

Gift Voucher Terms and Conditions

  • Valid for 12 months from date of purchase, unless otherwise stated
  • Gift Vouchers are non-refundable
  • Please remember to bring your Gift Voucher to your appointment
  • Please arrive 10 minutes prior to your appointment time. Late appointments may not be honoured
  • Please provide a minimum of 24 hours notice to change or cancel an appointment. 100% of the treatment cost will otherwise be redeemed from the voucher
  • The treatment must be received during the validity period stated on the voucher

For the safety of our staff and clients we do not tolerate any physical or verbal abuse, you may be asked to leave.